Shipping policy

📦 Shipping Policy - KRCOSMETICS

Thank you for shopping with us at KRCOSMETICS! We are committed to delivering your order quickly, safely, and efficiently across Greece and selected international destinations.

🇬🇷 Domestic Shipping (Greece)

Shipping Methods & Delivery Times:

*Same-day service may not be available on weekends or holidays.

Order Processing:

• Orders are processed Monday to Friday, excluding public holidays.
• Orders placed before 12:00 PM are typically shipped the same day.
• Orders after 12:00 PM will be processed the next working day.

🌍 International Shipping (Optional Section)

We currently ship to selected EU countries. Shipping costs and delivery times vary by destination. For more information, please contact our support team at [email/contact info].

🚚 Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your parcel online.

⚠️ Delays & Exceptions

While we do our best to ensure fast delivery, there may be occasional delays due to:

• Weather conditions
• Remote area access
• High-demand periods (e.g. holidays, sales)

📦 Undelivered Packages

If a package is returned to us due to an incorrect address or failure to collect it:

• We can reship it at your request (additional shipping fees may apply).
• Refunds for undelivered packages (minus shipping) are available upon request.

❓ Questions?

For any inquiries regarding your shipment, contact us at:

📧 Email: info@krcosmetics.gr
📞 Phone: +30 6944802817
📱 Instagram DM: @_krcosmetics_